Can it drop each email into a different database depending on intent?

No. One destination writes to one database, and the AI fills properties inside that database; it doesn't pick a database per email. The practical setup is a single database with an Intent select property and one filtered view per intent, which triages just as well and keeps everything searchable in one place. If you really want separate databases, split at the mailbox instead: press@ forwards to a press destination, partnerships@ to a partnerships destination.

How does the AI decide the intent?

You define the options on the Notion select property (Partner request, Vendor pitch, Press inquiry, Other) and tell Quicktion to fill that property. On each email the model reads the body and picks one of your options; it can't invent a new one, and if nothing fits it leaves the property blank rather than guessing. You review blanks in a view filtered on empty Intent.

Does this need a Google Workspace group or an Outlook shared mailbox?

Either works, and so does a plain alias. Anything that can forward mail to an address can feed a destination. Server-side rules (Google Workspace routing, Outlook Web or Exchange rules) keep running when nobody has the mailbox open, which is what you want for a shared inbox.

Will replies in the same thread create duplicate pages?

Each forwarded email becomes its own page, so a back-and-forth thread produces one page per message. Most teams forward only the first inbound message (filter on messages not from your own domain) and keep the conversation in the mailbox, using the Notion page as the record and status tracker.

The forwarding and the standard mapping (subject, sender, date, body, attachments) work on the free plan, which covers 25 emails a month and one destination. Filling Company and Intent from the email is AI Email Intelligence, a Pro feature at $12/month, which also raises the limit to 1,000 emails a month and unlimited destinations.

Shared inbox → Notion

Turn a shared inbox into a triaged Notion database

A partnerships@ or press@ inbox collects three kinds of mail at once: real partner requests, vendor pitches, and journalists on a deadline. All of it looks the same in the inbox, so someone reads every message, guesses what it is, and pastes the useful ones into Notion by hand. Two weeks in, that someone stops.

Quicktion gives the mailbox a private forwarding address connected to a Notion database. Add a forwarding rule to the shared mailbox and every new email becomes a page: subject, sender, date, the full body and any attachments. On the Pro plan, AI Email Intelligence reads each email and fills the properties you define, like Company as text and Intent as a select with your own options, so a filtered view per intent does the triage. Not a router between databases, but a database that sorts itself.

Start free — 25 emails/month

What lands in your database

From the email	Into your database
Subject	Title property
Sender name and address	Text and email properties
Received date	Date property
Email body	Page content, formatting kept
Company, contact name (AI, Pro)	Text properties you define
Intent: partner request, vendor pitch, press inquiry (AI, Pro)	Select property with your options
Status = New (default value)	Select property, pre-filled

Rows marked (AI, Pro) use AI Email Intelligence, available on the Pro plan. Standard mapping — subject, sender, date, body, attachments — is included free.

Set it up once

Build the database

Create a Notion database with the properties you want to sort by: Company (text), Intent (select with your categories), Status (select), plus whatever else you track. Connect it to a Quicktion destination and the standard email fields map automatically.

Turn on AI extraction

On Pro, open the destination's AI Processing section, pick Company and Intent as properties to fill from the email, and add a body prompt if you want a two-line summary at the top of each page instead of the full thread.

Forward the shared mailbox

Add a forwarding rule on the mailbox itself. In Google Workspace that's a filter or routing rule on the group address, in Outlook a server-side rule on the shared mailbox. Point it at your private address, something like partnerships-x7k2m@in.quicktion.io.

Triage in views, not in the inbox

Make one filtered view per intent (Intent = Press inquiry, sorted by date) and a board grouped by Status. New mail lands as pages within seconds; whoever owns press or partnerships works their view.

Common questions

Related workflows

Shared inbox emails, filed automatically

Free plan covers 25 emails a month — no credit card required.

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