Privacy Policy

Personal Information

We collect your email address through Google or Microsoft sign-in, or directly within our app, to identify your account.

Account Information

We collect account details such as your plan, subscription history, and renewal status to manage the services you have access to.

Log & Activity Data

We collect application logs and activity data (e.g. actions performed, execution times) to investigate issues, monitor service health, and improve performance.

Email Forwarding Data

When you use our email forwarding service, we temporarily store forwarded email content in Google Cloud Storage to process it into the destination you chose (a Notion database, Google spreadsheet, Airtable table, Linear team, Trello board or Google Drive folder). Once processing is complete, raw email content is kept only for retries and troubleshooting, and deleted 30 days after processing. Before you connect your first tool, emails forwarded to your personal Quicktion address are held for up to 3 days (at most 5 emails) so they can be saved once a destination exists, then deleted.

AI Processing Data

If you enable AI Processing on a destination, the email content being saved is sent to Google Cloud Vertex AI (Gemini) so the model can summarize the body or extract structured fields per your configuration. AI Processing is optional and off by default — you turn it on per destination by writing a prompt or selecting properties to extract. We do not send email content to any model provider unless AI Processing is configured for that destination.

To Provide Our Services

We use your personal information to identify you, authenticate your account, and deliver the features you use.

To Support Our Services

We use activity and log data to investigate and resolve issues, monitor for outages or errors, and take corrective action.

To Communicate with You

We may contact you about new features, service updates, or respond to support requests using the contact information you provide.

How it works

When AI Processing is enabled for a destination and an email is saved to it, Quicktion sends the email content (subject, body, and sender) along with your prompt to Google Cloud Vertex AI, which runs the Gemini model on Google's infrastructure. The model returns the transformed body and any extracted field values, which we then save to your destination using the existing flow.

What is sent to the model

Only the content of the email being saved (subject, body text, sender) and the AI prompt you configured. We do not send your account information, integration tokens, or other emails. We truncate long emails before sending to limit cost and exposure.

If you turn on Read attachments for a destination, PDF and image attachments on the email being saved are also forwarded to Vertex AI alongside the body so the model can read them. Attachments are subject to the same handling policy as email body content: not retained by Vertex AI and not used to train foundation models. Other file types (DOCX, XLSX, ZIP, etc.) are not forwarded. The toggle is off by default and can be turned off at any time.

Vertex AI data handling

Google Cloud Vertex AI processes requests to generate model responses and does not retain your prompts or responses for training its foundation models. Data is processed in transit and not stored beyond the request lifecycle by default. For full details, see Google Cloud's Generative AI Data Governance.

Your control

You can turn AI Processing off at any time by clearing the AI fields on a destination's settings page or by deleting the destination. Disabling the feature stops Quicktion from sending future emails on that destination to Vertex AI. AI Processing is available on paid plans only.

What the assistant sends us

Only the email you ask it to save: subject, sender, recipients, date and body, plus which destination to save it to. We do not receive your conversation with the assistant, and we do not ask for it. The email is then saved exactly as if you had forwarded it, so everything above about email forwarding data and AI Processing applies to it too.

What we send back

The names of your destinations and their forwarding addresses, the subject and sender of your recent saves, and links to the records that were created. Nothing else about your account.

Your control

Each connected app is listed under Settings → Connected apps, where you can disconnect it at any time. Disconnecting stops new saves immediately; it does not remove emails that were already saved to your destinations. Deleting your account removes every connection.

Account & Personal Data

We retain your account information (email address, profile details, subscription history) for as long as your account is active. If you delete your account, we delete all associated personal data within 30 days.

Email Forwarding Data

Forwarded email content stored in Google Cloud Storage is deleted 30 days after processing. Email log entries (subject line, sender, timestamp, and processing status) are kept while your account is active, so your activity feed keeps its history, and deleted with your account.

OAuth Tokens

Notion, Google, Airtable, Linear and Trello OAuth tokens are stored encrypted and are deleted immediately when you disconnect an integration or delete your account.

Connected Apps

When you connect an AI assistant such as ChatGPT, we keep a record of that connection (which app, which permissions, when you approved it) for as long as it stays connected. Disconnecting it in Settings or deleting your account ends the connection; the assistant's access expires within an hour at most.

AI Processing Data

Email content sent to Google Cloud Vertex AI for AI Processing is processed in transit and is not retained by Vertex AI beyond the request lifecycle. Quicktion does not store the model's raw responses; we only persist the final transformed body and extracted field values that are saved to your destination.

Log & Analytics Data

Application logs used for debugging and performance monitoring are retained for up to 90 days and then automatically purged. Emails we send you (welcome, setup tips, usage notices) carry open and click tracking so we can tell whether they help; you can opt out of the tips with the unsubscribe link in each one.